Why HNB Needed a Digital Learning Transformation

In today’s fast-paced financial sector, continuous learning is critical for success. Hatton National Bank (HNB), one of Sri Lanka’s leading financial institutions, faced significant challenges in training its workforce effectively. Traditional in-person training models required extensive time, resources, and coordination, leading to inconsistent employee engagement and learning outcomes.

Limitations of Traditional Training at HNB

HNB's existing training approach had several key obstacles:

  • Resource-Intensive: Organizing in-person sessions consumed time and budget, making it difficult to scale.
  • Low Engagement: Employees had inconsistent participation, limiting knowledge retention.
  • Lack of Tracking & Insights: Measuring learning progress and effectiveness was cumbersome.
  • Need for a Mobile-First Solution: With a distributed workforce, accessibility to learning materials was a challenge.

As a result, HNB needed a solution that was engaging, scalable, and accessible anytime, anywhere.

A Game-Changer in Digital Learning

To overcome these hurdles, HNB partnered with Layup, a cutting-edge gamified e-learning platform that transformed the bank’s training ecosystem. Layup’s innovative approach addressed all of HNB’s challenges while boosting engagement and learning efficiency.

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Transforming Learning at HNB: The Power of Gamified E-Learning

How Layup Reshaped Learning at HNB

The Solution

Layup introduced a role-based, gamified learning experience, seamlessly integrating with HNB’s existing systems. The platform’s key features included:

  • Gamified Learning: Engaging employees with interactive training modules and rewards.
  • Seamless Integration: Easy adoption into HNB’s workflow and LMS.
  • Mobile-First Platform: Anytime, anywhere learning for HNB’s workforce.
  • Data-Driven Insights: Advanced analytics to track learning effectiveness.

This approach allowed HNB to replace 37% of traditional training with virtual learning, improving accessibility and engagement.

Measurable Impact & ROI

  • Since implementing Layup, HNB has witnessed impressive results:
  • 3,300+ Employees Engaged in Sri Lanka’s largest virtual quiz (HNB LPL).
  • Over 9,176 Users Onboarded with 2,760 active monthly learners.
  • 74,795 Quizzes Completed with 49M+ points earned.
  • $14,300+ in Yearly Cost Savings through optimized training.
  • Award-Winning Success: HNB received the “Overall Best Award” at Asia’s Training & Development Excellence Awards.

Unlocking the Future of Learning

The collaboration between HNB and Layup demonstrates how gamified, digital learning can transform corporate training, making it more efficient, engaging, and cost-effective. As businesses continue to evolve, adopting scalable e-learning solutions will be key to empowering employees and staying ahead in a competitive market.

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